New applications cannot be considered until 30 June 2044. Australia’s leading specialist gambling law, regulatory and compliance advisory. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work.

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When a market is suspended, any Bets made will be voided. You must check that the Bet is correct before confirming you wish to place it. Any Bet that is placed via the Website must be confirmed by the “bet accepted” message. We accept no responsibility whatsoever for any Bets that are submitted but not confirmed with such a message. You may contact us to reclaim any such withheld monies within thirty (30) months from the last date you placed a Gambling Transaction, except for any and all maintenance fees that you have incurred.

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• The Interactive Gambling Act 2001 sets out the laws and regulations for gambling operators that offer or advertise gambling services and covers all gambling that takes place online, through a website or app and via a telephone.
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You agree to assist and cooperate with any such investigation, and also agree that we may provide your personal information to a third party investigating your activity or Account (as set out in our Privacy Policy ). While an investigation is ongoing, your Account will be frozen, you will not be able to place any Gambling Transactions and any Withdrawal request will be suspended. If the investigation concludes that you have not engaged in any of the foregoing activities, your Account will be re-activated and we will process any outstanding Withdrawal request.

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For more detail on how we use your personal data see our Privacy Policy. Subject to Sections ‎41 and ‎43 herein, you may withdraw any Withdrawable Funds in your Account at any time by submitting a withdrawal request (either online or by contacting Customer Support). Most online casinos suggest bonuses in the form of free chips or spins, which are not typically available at land-based venues. Even though it might sound too good, you can get free money through these bonuses.

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When you self-exclude, we will attempt to return your Withdrawable Funds to you. If you wish to reactivate your Account, you may only do so by contacting our Customer Services team ( please click here for our contact details) and requesting in writing that the self-exclusion be lifted. Just click on the “sign-up” box in the upper-right-hand corner of their website.

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Dowling N (2014) The impact of gambling problems on families, Australian Gambling Research Centre discussion paper, Australian Gambling Research Centre, Australian Institute of Family Studies, accessed 23 May 2023. Browne M, Greer N, Armstrong T, Doran C, Kinchin I, Langham E and Rockloff M (2017) The social cost of gambling to Victoria, Victorian Responsible Gambling Foundation, accessed 23 May 2023. The Australian Gambling Research Centre was established under the Gambling Measures Act 2012 (Cwth). The Centre’s gambling research program reflects the Act, embodies a national perspective and has a strong family focus. It is part of the Australian Institute of Family Studies (AIFS) and the authors wish to greatly acknowledge the AIFS for supporting this work. Special thanks go to the AIHW for guidance and assistance in producing this page, and to the Department of Social Services and Victorian Responsible Gambling Foundation for providing expert review.

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If any of your Account details change you should notify us immediately, as failure to do so may result in transactions being declined by your financial institution. This can be done by contacting our Customer Services team (our contact details can be found here). We are not responsible for transactions which are declined as a result of incorrect details where you have not notified us of any changes.

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